Welcome to drinksdispatch.com!
We’re committed to delivering your order quickly, safely, and with full transparency.
This Shipping Policy explains how and when your items will be shipped.
1. Processing Time
All orders are processed within 1–3 business days.
During holidays or high-volume periods, processing times may be slightly longer.
We will notify you if there are any significant delays.
Orders are not processed on weekends or public holidays.
2. Shipping Methods & Delivery Time
We offer reliable shipping to ensure your items arrive safely.
Estimated delivery times:
- Standard Shipping: 7–15 business days
- Express Shipping: 3–7 business days
- International Shipping: 10–20 business days (if applicable)
Delivery times may vary depending on location, customs processing, and carrier delays.
3. Shipping Rates
Shipping fees are calculated at checkout based on:
- Shipping destination
- Package weight
- Selected shipping method
Free shipping promotions may apply depending on ongoing offers.
4. Order Tracking
Once your order ships, you will receive a confirmation email with:
- Tracking number
- Tracking link
- Carrier information
If you have not received tracking details within 5 days, contact us at [email protected].
5. Shipping Addresses
Please ensure your shipping address is complete and accurate.
We are not responsible for delays or lost packages due to:
- Incorrect or incomplete addresses
- Unreachable recipients
- Failed delivery attempts
If an order is returned to us due to an incorrect address, additional reshipping fees may apply.
6. Customs, Duties & Taxes (For International Orders)
Customers are responsible for any customs fees, import taxes, or duties applicable in their country.
drinksdispatch.com is not responsible for delays caused by customs inspections.
7. Lost or Delayed Packages
If your package is significantly delayed or appears lost:
- Check your tracking information
- Contact the carrier directly
- Contact us at [email protected] for additional help
We will assist you in locating the package or processing a replacement when applicable.
8. Damaged Packages
If your order arrives damaged:
- Keep the packaging and items
- Take clear photos as evidence
- Contact us within 7 days at [email protected]
We will resolve the issue as quickly as possible.
9. Order Changes & Cancellations
You may request changes or cancellation before the order ships.
Once shipped, changes cannot be made.
10. Contact Us
If you have any questions about shipping or delivery, we’re here to help:
? [email protected]
? https://drinksdispatch.com
Thank you for choosing drinksdispatch.com — we’re committed to getting your order to you as smoothly as possible!